Pakistan Telecommunication Company Limited (PTCL) has introduced a new package under which its subscribers will be able to make free Long Distance Nationwide calls.
The call can made to all PTCL landline and wireless phone numbers for a modest fee of Rs. 199(3.2$us) per month under the facility called "Pakistan Package."
According to the Company sources here Friday, all of its customers will initially be provided this facility and if any customer do not wish to retain, it can de-activate the facility by simply calling the 1236 helpline 24 hours a day.
The customer can either speak with an operator or use the computerized system (IVR) and can also visit any customer care center or revenue office.
An official at PTCL said a fair usage policy will be in place and added a customer exceeding 5,000 nationwide minutes in any month will be charged Rs. 2 for each subsequent minute.
He said with the introduction of this new package, the green package will be discontinued as off December 1, 2007.
The official said this is a landmark change in the history of Pakistan's telecom industry.
"Now, businesses, private entrepreneurs, students and residential users can stay in constant touch with anyone, anywhere in the country, as often as they want," he said.
He said the availability and affordability of mass communication are vital for a nation's progress and added PTCL has a renewed commitment to provide efficient and state of the art telecom services for its customers.
The official said along with the local call promotion of Rs. 3.99 per hour, the Pakistan Package represents the beginning of a new vision and a new era of customer service.
Friday, November 30, 2007
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